Refund Policy

At Bariatric Support Hub, we stand behind the quality and value of our reports with a robust 30-day money-back guarantee. We understand the importance of having accurate and comprehensive information to make informed healthcare decisions. If you find that the report you received does not meet your expectations or deliver the anticipated value, we are committed to making it right.

To ensure fairness and manage our resources efficiently, we limit refunds to one per customer. This policy helps us focus on delivering high-quality reports to all our clients while maintaining our standards of service.

To initiate a refund, simply contact us within 30 days of your report’s request. Please reach out directly via info@BariatricSupportHub.com with your request. In your email, kindly include your order details, such as your name, order id, the date of purchase, and the specific reasons you’re seeking a refund. This information will help us process your request swiftly and improve our services.

Our refund policy is a testament to our dedication to customer satisfaction and trust. We aim to ensure that our service genuinely assists you in your decision-making process regarding healthcare. Understanding your concerns and feedback is crucial for us, not only to process your refund but also to enhance our report quality and service delivery.

Refund requests must be submitted within 30 days of the purchase date of the report. Or in the 3-day time frame for the Premium Report. This timeframe allows customers adequate opportunity to review their purchases and ensures that refund requests are made in a timely manner. Requests submitted after this 30-day period will not be eligible for a refund. We encourage customers to contact us as soon as possible if they believe their purchase does not meet their expectations.

Upon receiving your refund request, we will promptly review the details and process your refund to the original method of payment. We strive to complete this process quickly unfortunately, some things are out of our control hence the refund time frame can be up to 10 days. Our customer service team will keep you informed throughout the process and is available to answer any questions you may have.

While our goal is to provide reports that meet or exceed your expectations, we welcome and value your feedback, whether it leads to a refund request or not. Your insights are integral to our continuous improvement, helping us refine our offerings and better serve our customers in the future.

In the spirit of fairness and mutual respect, BariatricSupportHub.com advocates for mediation as the primary method to resolve any disputes that may arise from the use of our service. This approach encourages dialogue and seeks amicable solutions, avoiding the complexities and adversities of formal legal proceedings. We believe that most concerns can be effectively addressed and resolved through open, constructive conversations, ensuring that our relationship with users remains positive and productive.

By purchasing and using the reports provided by BARIATRIC SUPPORT HUB LTD through BariatricSupportHub.com, you acknowledge that you have read, understood, and agreed to the terms outlined in this disclaimer. If you do not agree with these terms, you are advised to cancel the service before the delivery of the report. To cancel, please communicate your decision through email to: info@BariatricSupportHub.com, prior to the report’s completion and delivery. Failure to cancel before report delivery signifies your acceptance of these terms.

We reserve the right to update, change, or replace any part of our refund and cancellation policy at any time, without prior notice. Such changes will be effective immediately upon posting on our website. We encourage our customers to regularly review our policies to stay informed of any updates. Continued use of our services after any changes to the refund and cancellation policy constitutes acceptance of those changes.